Question 1

Which plan is right for me?

Accepted Answer

Light is for individuals who want to track prospects and engage through comments and connection requests. It includes AI-powered drafts, custom feeds, and basic campaign management.

Business is for teams and agencies. It adds managed accounts, API integrations, DM suggestions, topic monitoring, and the ability to comment on behalf of teammates. Most features are unlimited, with some limits on topics (3) and daily DMs (10).

Pro is for teams that need more prospects, unlimited features, and indirect engagement—reaching prospects through the people they interact with, even when they don't post themselves. Annual Pro includes done-for-you setup.

Question 2

What's included in the free trial?

Accepted Answer

10 days of full access with 250 prospects, 2 campaigns, 3 topics, AI comments, and DM suggestions. No credit card required.

Question 3

How do seats work?

Accepted Answer

A seat is a connected LinkedIn account. Team members with LinkedIn connected count as 1 seat each. Managed accounts (for clients or executives) count as 1 seat each. Team members who only manage campaigns without connecting LinkedIn are free.

Adding a seat mid-cycle is prorated for the remaining days. When you remove someone, their seat becomes available for a replacement. Swapping within the same billing cycle costs nothing extra.

Question 4

Can I switch plans?

Accepted Answer

Yes. Upgrades take effect immediately with prorated charges for the difference. Downgrades take effect at the end of your current billing period—you keep full access until then.

Question 5

What happens when I reach my prospect limit?

Accepted Answer

Existing campaigns continue running. You can't add new prospects until you remove some or upgrade. Deleting prospects frees up space instantly.

Question 6

Is there a bonus for annual billing?

Accepted Answer

Annual plans cost 25% less than monthly. Pro annual also includes done-for-you setup: we configure everything for you, plus weekly progress calls with our founders and campaign improvement recommendations for the first month.

Question 7

Do you offer agency pricing?

Accepted Answer

Agencies get 20% off all plans for life. This applies whether you pay for client subscriptions yourself or use affiliate program. Let us know in the chat that you're an agency to get started.

Question 8

Can I get a discount for referring others?

Accepted Answer

Yes, through two programs. With Refer a Friend, when someone you refer subscribes, you get $50 credited toward your subscription and they get 50% off their first month. No signup required—rewards apply automatically.

The Affiliate Program is for people who refer regularly. You earn 20% commission on every referral for as long as they remain a customer. Message us in the chat to join.

Question 9

Do you have a creator program?

Accepted Answer

Yes, for creators with significant reach. You create content about your Extrovert experience (posts, videos, case studies) and get free usage in exchange. Reach out in the chat if you're interested.

Question 10

Can I cancel anytime?

Accepted Answer

Yes. You can cancel from Settings → Plan and Billing. You keep full access until your billing period ends, and your subscription won't renew. Your data is saved, so you can return later and pick up where you left off. If you want to reduce costs but keep access, consider downgrading instead of canceling.

Costs like software. Converts like manual relationship building.

Light

Business

Pro

Hundreds of teams use Extrovert daily

Pricing FAQ